Glossary of Terms for Navigating the Eksperience App

Here are key terms and definitions to help you navigate and understand the Eksperience app:

• Eksperience:
  • The platform where users can connect with athletes and talent for personalized interactions such as video calls, social media engagements, and live gaming sessions.

• Athlete/Talent Profile:

  • The profile page of an athlete or talent on the Eksperience platform, showcasing their bio, achievements, available services, and booking options.
• School/Organization/Team Profiles:
  • Dedicated profiles on the Eksperience app representing educational institutions, organizations, or teams. These profiles highlight their mission, achievements, and available services for connecting with athletes and talent. Users can engage with these profiles to arrange personalized interactions, such as motivational talks, virtual visits, or collaborations, fostering connections between athletes and their supporters within academic, organizational, or team settings.

• Buy Now:

  • A feature allowing users to purchase and schedule a personalized interaction with an athlete or talent directly from their profile.

• Book Now:

  • A feature enabling users to schedule and book a live gaming session with an athlete or talent, specifying gaming platform, username, and session details.

• Custom Request:

  • Option to submit personalized requests to athletes or talent for unique interactions not listed as standard services on their profiles.

• Social Media Engagement:

  • Interaction options such as Direct Messages, replies, likes, comments, or other engagements on social media platforms facilitated through Eksperience.

• Live Gaming Session:

  • Real-time gaming sessions where users can play video games with athletes or talent, specified by gaming platform and session details.
• Fan Mail:
  • A feature on the Eksperience app allowing users to request personalized autographs and signed items from athletes and talent. Users can select items from the athlete or talent’s profile available for signing, specify personalization details, and arrange for shipping or digital delivery. This feature enables fans to collect memorabilia and keepsakes directly from their favorite personalities, enhancing their connection and support.

• Community Guidelines:

  • Rules and standards outlining acceptable behavior, interactions, and content on the Eksperience platform, ensuring a respectful and safe environment for all users.

• Payment Method:

  • Various options available to users for completing transactions on the Eksperience app, ensuring secure and convenient payment for services booked.

• Request Form:

  • A form users fill out when booking or making custom requests, specifying details such as social media usernames, preferred interaction times, and specific requests.

• Terms and Conditions:

  • Legal agreements governing the use of the Eksperience platform, including user rights, responsibilities, and platform policies.

• Notification Settings:

  • User-configurable preferences for receiving alerts, updates, and notifications related to booking confirmations, messages from athletes, and platform announcements.

• Feedback and Reviews:

  • User-provided evaluations and comments on their experiences with athletes or talent, helping others make informed decisions when booking interactions.

• Profile Verification:

  • Process confirming the authenticity and identity of athletes or talent on the Eksperience platform, ensuring trust and credibility for users.

• Support Center:

  • Resource providing assistance, FAQs, and contact options for users seeking help with bookings, payments, or other inquiries related to the Eksperience app.

Understanding these terms will enhance your experience and navigation on the Eksperience app, enabling you to make informed decisions and enjoy personalized interactions with your favorite athletes and talent.